Tag Archives: STC

Legal Issues in Global Contexts: Call for proposals

Technical Communication, the journal of the Society for Technical Communication (STC), is soliciting article proposals for an upcoming special issue that will examine how factors of law and of culture affect how technical communicators work in international and cross-cultural contexts. This special issue will be published in November 2010, and the guest editors are Kirk St. Amant of East Carolina University and Martine Courant Rife of Lansing Community College.

SPECIAL ISSUE DESCRIPTION
Legal issues are increasingly affecting the work we do as industry practitioners, academic researchers, university and college educators, and independent entrepreneurs in technical communication. In some cases, these legal issues involve notions of ownership, copyright, and trade secrets. In other instances, legal concerns related to privacy, disclosure, and free speech affect how technical communicators perform different activities. These legal issues are further complicated by different cultural perspectives related to working in global environments and to addressing the informational needs of different cultural groups within our own nations. Very few individuals in technical communication, however, are lawyers or have formal training in issues of law and its intersection with different cultural communication expectations and assumptions. This special issue of Technical Communication will examine the legal issues affecting technical communication practices related to designing materials for or to working with individuals from other nations and cultures.

POSSIBLE TOPICS FOR THIS SPECIAL ISSUE
The guest editors invite proposals for papers on applied research or theory, case histories/studies, tutorials, and/or annotated bibliographies that address the following issues:

  • Why should technical communicators attend to global/international legal issues? Why not?
  • What kind of training should technical communicators have to address issues of law and culture effectively in international and domestic contexts?
  • How are legal issues or requirements related to language and translation affecting technical communication practices?
  • How should technical communicators working in international organizations approach legal issues? Should these issues be turned over to the “legal department”? Should technical communicators have input on organization policies with respect to implementing law? Should they be seen as experts in this area? Why or why not?
  • What developments in international law, treaties, or global-context legal conversations may impact the work of technical communicators (e.g., the EU Data Protection Directive, TRIPS [Agreement on Trade Related Aspects of Intellectual Property Rights], conversations on appropriation of traditional knowledge)? What recommendations might be developed to work within or challenge these new developments?
  • How do legal issues affect communication practices in globally distributed virtual teams?
  • What kinds of legal issues do international practices such as off shoring raise for technical communicators? How do these issues affect technical communication practices or provide new opportunities for technical communicators to contribute value to their organizations?
  • How have legal issues in global contexts become more immediate with regard to the continual growth of and use of online media in international contexts?
  • In what ways can our history of examining issues of intercultural communication contribute to how we approach legal issues in global contexts?
  • How do cultural differences related to intellectual property and copyright affect technical communication practices – particularly practices involving globally distributed teams?
  • How do issues of government surveillance and data mining affect the ways in which technical communicators interact in globally distributed workplaces or use online media to present information and exchange ideas across cultures?
  • How can aligning global legal issues and local legal issues help – or complicate how we work and conduct research as technical communicators?
  • What kinds of theories or research methods from the field of technical communication might inform our ability to understand legal issues in global contexts?
  • In what ways can/should technical communicators enter into public discussions about global-legal issues?

SUBMISSION GUIDELINES
Proposals should be no more than 400 words in length. All proposals should include submitter name, affiliation, and email address as well as a working title for the proposed article.

PRODUCTION SCHEDULE
The schedule for the special issue is as follows:
1 June 2009 — 400-word proposals due
15 June 2009 – Guest editors return proposal decisions to submitters
1 October 2009 – Draft manuscripts of accepted proposals due
15 February 2010 — Final manuscripts due
November 2010 — Publication date of special issue

CONTACT INFORMATION
Completed proposals or questions about either proposal topics or this special issue should be sent to Kirk St. Amant and Martine Courant Rife at tc.special.issue@gmail.com.

Upcoming Networking Event: Usability & Technical Communication

World Usability Day is November 13 and if you’re interested in learning more about usability and technical communication, there is a great networking opportunity coming up next week.

On Wednesday, November 5, Barb Hernandez, Josie Scott, and Casey Wright of TechSmith Corporation will present the program “Usability Testing: Observation to Analysis”. Guests will be able to experience a live usability test, participate in observation and analysis, and learn what it takes to put together a test and make actionable recommendations.

This is a great networking opportunity for both professionals and students who want to learn more about usability testing and the Society for Technical Communication. Costs are as follows: chapter members: $5.00; students (members and non-members): $5.00; and non-members: $10.00.

The event will be held at TechSmith headquarters in Okemos, Michigan and you can register in advance via email or pay at the door with cash or check. Networking starts at 6:30pm and the presentation will run from 7-8:30pm.

Barb Hernandez serves as the User Experience Manager at TechSmith Corporation and specializes in using User Centered Design techniques to drive the user experience for technology products. She has led the user centered design efforts for cross-functional teams and has been involved in all stages of product development, including investigation and analysis, defining detailed requirements, creating prototypes, running usability tests and conducting usability evaluations. She has worked on the design and usability testing of graphical user interfaces, content Web sites, Web-based applications, and interfaces for hand-held devices including cells phones and PDAs. At TechSmith Barb focuses on helping teams make design decisions grounded in user intelligence.

Josephine Scott serves as Senior User Experience Researcher at TechSmith Corporation. She has provided usability, user experience research, information architecture and user-centered design services for an energy company, a major bookseller, for automotive manufacturers and software producers. She is an active member of the Usability Professionals’ Association, and involved with the Voting and Usability Project. She helped to facilitate a UPA voting workshop in 2004 and a series of other projects for organizations like Design for Democracy and IEEE. She presented a portion of the interactive session, “Recommendations on Recommendations,” with Rolf Molich at CHI 2007. Josephine received her bachelor’s from Michigan State University and a master’s of science in Information Management and Communications from Walsh College.

Casey Wright serves as a User Experience Researcher at TechSmith Corporation, a software design company. She graduated in May 2007 with her M.A. from Michigan State University’s Digital Rhetoric & Professional Writing program. Her B.A. is in English, also from MSU. During her graduate study, she worked at MSU’s Usability and Accessibility Center as a usability specialist and graduate research assistant. She has a background in communication and design which has positioned her as a professional technical communicator specializing in human-computer interaction and usability, with specific experience and skills focused on user experience research and design. She is a member of the Usability Professionals’ Association and the Society for Technical Communication.