Tag Archives: social media

In the Workplace with Tim Gasper

Name: Tim Gasper
Title: Keepstream co-founder, The Appconomy contributor
Website/Blog: http://keepstream.com
Location: Austin, TX

Tell us about your educational/professional background.
Technology has always been a huge passion of mine, but it took me a while before I really knew which angle I would take to get involved in tech. I went to Case Western Reserve University for Engineering and Physics, but as most college students do, my interests evolved. I ended up graduating with degrees in Economics and Marketing.

More importantly though, the last two years of college I was involved with a startup project. Our first idea was spawned at Startup Weekend, a great event where you go from idea to prototype in a single weekend. The goal is to force you to take the initial step toward becoming a real company — because often that first step is the hardest. The company was called CorkShare at the time, and it was my first experience as an entrepreneur. I was only 19, and I learned more than any class I could have ever taken in college. It taught me to set my own agenda, be accountable to myself, and to do the work that actually impacts your business’s bottom line.

In between college and working on Keepstream and freelance full time, I spent a year working at Hyland Software. They are a business software company for streamlining business processes and helping organizations go paperless by using electronic or scanned documents instead of paper. I was a Software Product Evangelist, becoming an expert on the product and creating a lot of content collateral. A strong focus of the position was on doing presentations, both in person and via online webinars.

Tell us about your current job.
Over the course of three years, CorkShare morphed into Keepstream, where as Co-founder and CMO I do marketing, business development, and community engagement. Keepstream is a social media curation tool that helps organize tweets, Facebook posts, and website bookmarks into shareable, embeddable collection pages. Collections are useful for bloggers, marketers, or just about anyone who wants to curate the chatter from a conference or event, a news headline, or a hashtag chat. Working with startups this long has been hugely rewarding because of how dynamic it is. At any minute I may be working on a different project, whether it’s talking to potential customers, creating marketing collateral, or pitching bloggers and journalists.

I am also a contributor to The Appconomy, where I blog about mobile apps, companies, and trends. The Appconomy’s mission is to serve as your trusted, original source of best practices, profiles, features, and commentary covering the rapid transition to the mobile, app-based economy, aka the appconomy. In addition, I contribute articles to the Austin Examiner on the Austin technology scene and interesting technology trends.

What does a typical day look like for you?
A typical day is usually split about half and half between my freelance activities and my startup work. I like to start early because I’m a coffee addict — my morning joe is my most productive time block and is when most of my heavy duty writing gets done. This represents mostly freelance work. After my morning writing is done, I’ll usually go for a workout.

My co-founders are night owls, so after all this we’re ready to head to the Keepstream office where I’ll wrap up any additional freelance, and then focus on whatever project is most urgent for Keepstream. As of writing this we are preparing to do fundraising, so I’m focusing mostly on drumming up customer interest in preparation for a stronger investor pitch. I usually have a couple meetings with a Keepstream user or potential customer, or coordinating with my freelance employers. Throughout the day I use Boxcar (for notifications) and HootSuite (for conversations and sharing) for social media community engagement.

I usually stay in the office until relatively late. That means not much free time, but the work I do is fun and engaging, which makes the long hours extremely engaging and rewarding.

What kinds of documents do you produce?
I produce a lot of varying work. Examples include blog articles, white papers, web copy, software tutorial videos, fact sheets, presentation slide decks, spreadsheets for tracking initiatives, marketing or business plans, etc.

What communication skills are needed for your job?
First thing that comes to mind is dealing with massive amounts of email, both inbound and outbound. Thank God for Gmail! I have to be quick, to the point, and well organized. I have to work with a lot of different people in a relatively informal way, so I have to clearly communicate expectations, be very transparent about progress, and place a lot of trust into delegation and accountability. In general, I have to be an effective writer and speaker across many mediums and be comfortable regardless of context, whether it’s online, a coffee shop one-on-one, a networking event, or the boardroom.

How did you prepare for your job?
My preparation came mostly from working with other people, both in school and professionally. I did a lot of extracurriculars in school such as the event programming board, marketing club, economics honor society, and others. Writing and communications skills came mostly from school and these extracurriculars. Also, all the jobs I took on during and after school happened to require me to be heavily involved with writing and content creation. You learn by doing.

List three of your favorite professional resources/references/tools and tell us why they’re your favorite.
HootSuite: I love any chance I can get to profess my love for HootSuite. Overall, I think it’s the best free social media dashboard and analytics tool out there.

Gobbledygook Grader: Great tool by HubSpot for making sure your writing isn’t full of useless jargon. It also tells you what education level your article targets so you can either smarten it up or dumb it down depending on your audience. David Meerman Scott, who wrote the awesome book The New Rules of Marketing and PR, helped create the tool. He uses the word “gobbledygook” to describe what the rest of us call buzzwords or fluff.

AP Styleguide: It’s the go-to guide for writing style and etiquette for me, especially regarding journalistic formats.

I won’t consider it one of my three, but my company Keepstream gets an honorable mention. It’s a great way to incorporate tweets or other social content into your blog posts and websites. Plus we’ll be moving into a lot of analytics soon that will be super useful to Social Media Managers, PR agencies, and writers… so stay tuned. :)

How do you stay up to date in your field?
RSS and blogs are still the best way to stay up to date in my opinion. I use Twitter for conversations and running into information serendipitously, but I use Google Reader to bring in a consistent flow of good blog articles around Marketing, Technology, and Social Media Measurement. A couple blogs I really like include:

How would you define professional writing?
Good question. I don’t think I’m the best person to answer this question, but I think you can look at it in two ways. One, is writing your primary activity? And two, do you make money from writing? I think the first question gets a little closer to the matter, because I’m sure there are many professional writers with an engaged audience out for more than just making cash. The more you write, the better you are at it, and the cooler your job title, I suppose the more serious people will take you when you say you are a professional writer.

Do you have any tips to share with other professional writers/editors/designers?
I’m sure you’ve heard this one before — write regularly. Or if you design, design regularly. It’s the only way to keep your skills sharp and your audience engaged. Also, expose yourself to a lot of newness. New news, new people, new places, new ideas. It spurs creativity and gives you interesting content and perspective. Newness can also mean variety. I’ve noticed that some of the best writers and designers I’ve met have built up experience in many sizes, formats, and mediums.

Spicing up social media

The internet got a dose of clever humor and a lesson in the power of social media this past week, courtesy of Old Spice. While some companies use social media merely as a broadcasting platform, Old Spice engaged their audience with real-time, personalized video responses starring Isaiah Mustafa, a towel, and clever copywriting.

From a marriage proposal to flirting with Alyssa Milano, the Old Spice creative team crafted more than 150 video responses from “Old Spice Guy.” The personalized approach resulted in 75 million views, sharing of the campaign across social media platforms, and fan parodies. It will be interesting to see not only if sales of Old Spice products increased along with its brand recognition, but also what other companies will do to compete. In the meantime, check out how the team did it and be sure to head over to the Old Spice YouTube channel for hours of hilarity.

Re: Humanities – call for papers

Re: Humanities is an undergraduate symposium on digital media that will be held November 11-12, 2010, at Bryn Mawr and Haverford Colleges. The symposium is currently seeking papers and proposals from student researchers.

rehumanities

Suggested topics include:

  • The ways digital archives enable creative engagement and innovative research
  • The use of pop media (blogs, YouTube, social networking, etc.) to facilitate presentation, analysis, and study
  • The use of digital research tools in the humanities

This is a great opportunity for undergrad students to develop and present their own projects. Submissions are due by June 14. Visit the Re: Humanities site for more information.

FutureMidwest 2010

Interested in tech and social media? FutureMidwestFutureMidwest 2010 is a two-day technology and knowledge conference that will take place on April 16 – 17 in Royal Oak, MI.

As the region’s largest tech conference, FutureMidwest will highlight how technology and social media have dramatically changed the way people do business. Speakers and breakout session leaders will provide practical information on how you can implement digital strategies into marketing and communication programs. You’ll hear about brand case studies, tracking results, and using online tools like Facebook, Twitter, and YouTube.

You can register for both Friday and Saturday or a single day. Early bird pricing ends February 15, so sign up early. There is also a reduced price for students.

Join the conversation today on Twitter by following @FutureMidwest or #FMW10.

FutureMidwest 2010
Royal Oak Music Theatre
Royal Oak, MI
April 16-17, 2010
Registration

Sweet Tweets

With Valentine’s Day less than a month away, it’s not surprising to see companies are already stepping up marketing campaigns to cash in on what is often referred to as a “Hallmark holiday“.

sweet-tweetsBut I was surprised when USA Today announced a new angle that couples tradition with social media. Sweethearts, the 145-year-old brand of candy conversation hearts, will add “Tweet Me” to its repertoire. In the new relationship, Twitter is the talkative one with its 140 characters.

“We’ve always been short and sweet,” says Jackie Hague, vice president of marketing at New England Confectionery, maker of the Sweethearts brand. “In this case, the technology merged with the ritual.”

The partnership doesn’t end there — the confectioner also created an iPhone app that links with your Twitter account so you can customize your candy messages. The virtual candy grams can then be sent privately to the recipient or posted in your Twitter stream. And for those without iPhones, there’s MySweethearts.com.

custom-hearts

From a marketing standpoint, the Sweethearts and Twitter match makes sense — both have limited space for characters, and there’s no denying the multitude of catchphrases possible (Tweethearts, anyone?).

But as much as I love both the candy and the social network, I wonder about the audience for the online survey done by Sweethearts last summer. Where were Facebook’s 350+ million users voting for “Friend Me”? The common phrase didn’t even make the top 10.

Beer With Branson: Making it happen with social media

The new year is a time for dreaming big, making resolutions, and then diving in headfirst. Or at least it is if you are Justin “Bugsy” Sailor.

Bugsy kicked off 2010 with an ambitious goal: to have a beer with Richard Branson by the end of the year. But if you know Bugsy (and if you don’t, you should), then you know that it’s not just talk. He is a guy of action with a history of making his bright ideas happen, from networking with the Lansing Breakfast Club to promoting the Upper Peninsula with Yooper Steez to visiting all 50 states in his Hometown Invasion Tour. Bugsy’s New Year’s resolution is fueled by that same entrepreneurial spirit, and he launched the Beer With Branson website on January 1.

Beer with Richard Branson

The site, illustrated by the talented Angela Duncan, encourages supporters to submit questions Bugsy should ask Branson when they meet, give suggestions of where the duo should share their beer, and vote on what kind of beer they should drink.

But that’s not all. Bugsy is also using Twitter, Facebook, and fellow bloggers to spread the word. The social media push has already proven powerful — it took only five hours for him to connect with a Virgin employee in London.

There’s a lot to be learned from Beer With Branson about the power of community and networking to bring about real results. Social media has helped lessen the gap between the everyman and the celebrity, and many famous people are using sites like Twitter to connect with their fans and customers — including Richard Branson:

With more than 200 Virgin companies worldwide, my days and nights are filled with exciting service launches, product announcements, parties, events, and consumer opportunities. I’m regularly asked what a day in the life of Richard Branson looks like, and Twitter helps me answer that. It also enables communication no matter where I am. Source: Business Week

If Branson hasn’t heard about Bugsy yet, I’m sure it won’t be long before he does. You can lend a hand at beerwithbranson.com and help Bugsy make it happen, one connection at a time.

Doing what you love to loving what you do: a journey from internship to employment

I’ll never forget it.

I was riding the CATA bus on an overcast day in March, on my way to the Communication Arts building at MSU. It was the spring of 2006 and I couldn’t believe I was about to become a statistic. I never thought it would be me, but there I was, about to change my major.

Journalism was my first love and the reason I chose to attend MSU. Yet here I was abandoning it, trading it in for the political, dirty, oversexed world of (gasp!) advertising.

It wasn’t the transition I was ultimately upset with; it was the fact that the institutionalized world of education forced me to choose one avenue, one path, one passion to study. “How is this even possible?” I thought to myself. “How can I be expected to choose?”

But my passion for design at the time was slightly greater than that of writing (we’re talking fractions). So, I made the switch and vowed to enroll in as many journalism (JRN) classes as my new major would allow. There weren’t many opportunities, but in the fall of 2007 I found myself in JRN 205, Writing for the Media.

My instructor for the course, and now my boss at M3, was Tiffany Dowling. Tiffany was the first, and one of few, to take a professional chance on my abilities as a student.

It was October of my junior year, and I realized I had nothing to lose. Tiffany knew everyone in Lansing, so I laid my cards on the table for her one day after class. Continue reading

Call for proposals: Computers and Writing 2010

Computers and Writing (C&W) is currently looking for proposals for its 2010 onsite and online conferences: “Virtual Worlds” @ Purdue.

Virtual Worlds at PurdueThe conferences will address the challenges of integrating new technology into writing classroom, as well as how writing technologies have pushed the boundaries of composition in virtual worlds.

C&W invites presentations that address or are based on the following:

  • Social Media and Writing
  • Gaming
  • Virtual Worlds
  • Emerging Writing Technologies
  • Technologies and Literacies
  • Digital Rhetorics and Texts
  • New Media

Check out the call for proposals for more information about proposal topics. The deadline for submission is Friday, October 23, 2009 by midnight EST. Registration for the conferences will open in early January.

“Virtual Worlds” @ Purdue
Online Conference: April 15-May 13, 2010*
Onsite Conference: May 20-23, 2010
Purdue University
West Lafayette, IN

* Please note: For the online conference, people will be able to share and comment on work from April 15 to May 5, 2010. The “live” events for the online conference will begin May 6 and run for a week.