I’m in the beginning stages of planning a social media marketing campaign at my day job. I want to use Facebook and Twitter to communicate to college students about events happening where they live. I want to create a sense of community in an online space and hope that it helps them connect with the people they live around who they may not have met face-to-face.
I’m trying to be careful and thoughtful about this plan, but I seem to be outpaced by the students themselves. Groups for their residence halls and hall governments are springing up left and right. So, I ask myself whether I need to reinvent the wheel and create new groups or if I should befriend these kids online and try to sculpt their already existing message.
Clearly their enthusiasm to create the Facebook groups themselves shows that there is a need for such connections and communication via social media. And because this new tactic doesn’t fit so well into my carefully thought out social media marketing plan, I’m feeling a bit like a rogue agent. I suppose it’s better to roll with the punches than to try to bend nature backwards. Isn’t listening to your audience and customers part of Marketing 101?
Here are a few good sources for social media marketing that I’ve been reading lately:
Putting Meaning Back in Social Media
Comments and suggestions from your own experiences are appreciated.
